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Medical Billing Services
Primary Insurance filing
• Electronic submission and paper claims when necessary
Secondary Insurance filing
• Claims forwarded to secondary and tertiary insurance companies after primary insurance
reimbursement is received
Claims Follow-up
• Insurance companies are contacted 45 days after claim submission to obtain status of unpaid claims
• Corrections, Re-submissions and appeals are done when necessary
Patient Billing
• Two statements will be sent listing our phone number for inquiries
• Billing inquiries will be addressed
• Payment arrangements can be made
• Unpaid accounts can be forwarded to the collection agency upon client’s approval
• We work closely with the collection agency in assisting patients meet their financial obligation to avoid interruption of the delivery of medical services
Backbilling
• Unpaid claims which have been put aside may be processed,
provided that they are within the filing time period
Administrative and Training Support
• Resolution of provider issues such as enrollment/ participation
with insurance companies
• Staff and provider training in all phases of the
reimbursement cycle, front desk operations and patient/customer satisfaction
• Customized reports to assist practice management
Termination of Agreement
There is no time period agreement. A 30 day courtesy notice is expected from the client and from us when termination of agreement is desired.
We continue to provide services as previously agreed upon for an additional six months to clear the accounts receivable (AR). Practice data may be saved on a disk or the live database can be turned over to the client as set forth by the software company’s (Visionary Medical Systems) conditions and fees. We are committed to a smooth transition to avoid disruption in the client’s cash flow.
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